The participant from Denmark experienced asked for a withdrawal under two weeks ahead of submitting this grievance. The payment experienced not been processed yet. Following the participant verified that no payout were received even once the advisable waiting around duration of 14 days, the Issues Group sought supplemental facts to help additional.
Notice: Person reviews may not entirely replicate the casino’s high quality, as some casinos may well consider to write fake reviews to boost their consumer comments score, and there may additionally be disappointed players writing a number of negative evaluations to worsen the On line casino’s reputation.
We sincerely apologize to the hold off attributable to the technical problem. We have manufactured every single effort and hard work to resolve the trouble, along with your withdrawal has now been done.
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The participant from the uk, registered with Gamstop, confronted ongoing concerns with their account at Immerion, where by deposit boundaries did not do the job and so they struggled to shut their account. Inspite of requesting account closure due to gambling difficulties, the participant continue to received promotional e-mails and experienced not been contacted about closing the account or obtaining a refund of the lost funds.
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To determine a casino's Protection Index, we use an in depth formulation that considers a mess of information gathered and assessed throughout our thorough critique course of action. These include things like the casino's T&Cs, issues from Zetbet gamers, approximated revenues, blacklists, and lots of Other individuals.
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The licensing authority might be educated accordingly and many sport suppliers have also been contacted to intervene.
The participant from Portugal faced confusion regarding a R$600 withdrawal, which appeared canceled on the web site and was confirmed by electronic mail, however chat support claimed it was remaining processed. She sought clarification and wished to know if she could belief the casino's conversation.
The participant from Sweden is dissatisfied While using the On line casino’s RTP (Return to Participant). We rejected the criticism as the participant didn't reply to our messages and inquiries.